KnowledgeTree did a great job of writing our Sun ONE Architecture Guide. Their writers were given rough guidelines and a long list of engineering contacts. From this babel of technical inputs, they created a coherent, well-written reference manual. The Sun ONE Architecture Guide has been downloaded from Sun's website over 100,000 times and has been getting excellent reviews from customers and senior architects across the company.
I turn to KnowledgeTree again and again, for a range of content, documentation, and consulting projects, and they've always delivered a top-quality product, on time and on budget. KnowledgeTree's management is innovative and dynamic, and their content developers are technically strong and extremely dependable.
The technical marketing materials KnowledgeTree created for us contributed greatly to the success of our recent introduction of the Sun Media Appliance to the European television industry at the International Broadcasting Convention, the world's premier broadcast technology event. The KnowledgeTree writer simultaneously wrote the a lengthy executive brief on the Sun Media Appliance and a programmer's guide for the Java Stream Assembly API, the core technology on which the appliance is built.
When we needed help with a new product, we called on KnowledgeTree Systems. They developed a complete information transfer plan and provided project leadership, writers, and other technical services. KnowledgeTree is my vendor of choice for outsourcing technical training and documentation.
KnowledgeTree provided us with eight writers for five simultaneous projects and helped me coordinate all of those projects flawlessly. I can't say enough about their commitment and professionalism.
And finally, from an InfoWorld review of Securant's ClearTrust product, for which we wrote the documentation:
"I must commend Securant for the comprehensiveness of its technical documentation."
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